Introducing Fiona in Her New Role as Treatment Coordinator

Fiona has worked alongside Neil for 27 years. She joined the practice in July 1992 whilst training as a dental nurse. Working alongside Neil for so long has given Fiona a real insight to the patient journey and she has developed a natural empathy and reassuring presence for patients of the Centre.

Fiona will oversee the patient journey for you and make sure you receive the highest standards of care that we are famous for from the start. Patients who are referred to the Centre are often nervous and have many unanswered questions. Fiona will ensure outstanding customer service to you who and increase the level of communication between you, your dentist and our team allowing you to make well-informed decisions about your dental care.

Fiona is extremely knowledgeable and she can talk you through all the treatment options available and show you results that we have achieved for patients in a similar situation, whilst having a coffee, a chat and a look around the Centre.

If you have any questions about becoming a patient of Central England Specialist Referral Centre please feel free to contact Fiona on 07850799867 or by email TCO@centralenglandreferrals.co.uk

Testimonials

“After feeling very anxious prior to my appointment, I left CESRC feeling much happier and in very safe and competent hands. Every member of the team that I came into contact with were kind, reassuring and helpful. The experience of the team was obvious from the word go and I would highly recommend this practice! Thank you!”

E. Richards

“Another great CPD evening on occlusion last week. Keep up with the study club programme as it is a great opportunity for us GDPs to stay up to date and meet other colleagues in the profession.”

O. Hinton

“Excellent, knowledgeable team.”

C. Bradley

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